What We Collect and Why We Use It
We collect the information you provide when creating your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or withdrawal, we log the transaction reference and wallet number to verify the
-
1
transfer and match it to your account. We also collect device data — browser type, operating system, and session timestamps — to keep your login secure and detect unusual access patterns. Usage data, such as which sections of the platform you visit, helps us improve the
-
2
experience for you. We do not sell your personal data to third parties. We share information only where legally required or where a payment processor needs it to complete your bKash, Nagad or Rocket transaction. Data is retained for as long as your account remains active
-
3
and for a further period required under applicable financial record-keeping obligations. You may request a copy of your data or ask us to correct inaccurate details at any time by reaching our support team. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.